Effective Date: February 14, 2025

At Pointleresos ("Company," "we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or engage with our consulting services.

1. Information We Collect

We may collect and process the following types of personal data:

• Personal Information:
  • Full name
  • Email address
  • Phone number
  • Job title and company details
  • Billing and payment information (processed securely)
• Technical & Usage Data:
  • IP address
  • Browser type and device details
  • Website interactions and analytics
  • Cookies and tracking technologies
• Business Information:
  • Company details and consulting requirements
  • Documentation shared during business consultations
  • Strategic goals and project insights

2. How We Use Your Information

We use your data for the following purposes:

• To provide and manage our consulting services
• To process payments and issue invoices
• To respond to inquiries and provide customer support
• To analyze website traffic and improve user experience
• To conduct research and optimize service offerings
• To comply with legal and regulatory obligations

We do not sell or rent your personal data to third parties.

3. Data Sharing

Your information may be shared with:

• Service providers (e.g., payment processors, cloud storage, analytics tools)
• Legal authorities, if required by law or to protect our legal rights
• Business partners, but only with your explicit consent

All third parties handling data must comply with strict confidentiality and data protection policies.

4. Data Security

We implement security measures to protect your personal data from unauthorized access, loss, or modification. However, no online system is completely secure, so we encourage users to take precautions when sharing sensitive information.

5. Your Rights

You have the right to:

• Access, correct, or delete your personal data
• Opt out of marketing communications
• Request a copy of your stored information
• Withdraw consent for data processing where applicable

To exercise your rights, please contact [email protected].

6. Cookies & Tracking Technologies

We use cookies and tracking technologies to enhance website performance, analyze traffic, and improve user experience. You can manage your cookie preferences in your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or data collection practices.

8. Policy Updates

We may update this Privacy Policy periodically. Significant changes will be communicated via email or website notifications.

9. Contact Information

For any privacy-related inquiries, please contact us:

📍 Address: 21 Landros Mare St, Polokwane, South Africa, 0699

📧 Email: [email protected]

📞 Phone: +27 15 678 4321

By using our website and services, you confirm that you have read, understood, and agreed to this Privacy Policy.